FAQ

We’ve compiled a list of our favourite blooms per season - which you can find Here

Mother Nature and weather conditions have a significant impact on availability of flowers, so it's important to keep an open mind when researching the flowers you wish to include for your event.

For example, Peonies are only available for a few weeks in mid-Spring (most often November) but the specific availability often changes from year to year, depending on how cold the winter has been or how wet the early weeks of spring are.

We highly recommend choosing a colour palette and design style, over having a set requirement of specific varieties in a specific colour.  Trust us, we're experienced professionals (& Karen's a colour obsessed Virgo) so we got you covered. x

We focus on sourcing 80% of fresh seasonal materials from Australian growers, both local and interstate - however it's important to note the cut flower industry in Western Australia relies largely on imported Roses and Orchids - much of which can’t be matched by our Australian counterparts due to the climate conditions favoured by these varieties.

While we welcome and invite your provided images, we will only utilise these as inspiration for the colours, forms and flowers when we create your unique vision for the big day.

You deserve more than a recreation of someone else’s bouquet or ceremony backdrop. You and your partner have a unique story to tell and we feel so blessed to be part of your day. 

• The maximum we accept booking dates is 18 months out from the event.

• The minimum we'll accept a booking is 6 weeks prior.

• March, April, October and November are our busiest periods - usually booking out 10 months or more in advance.

• If your event falls on an auspicious date - we recommend you secure our services as far in advance as possible.

1. Say Hello and send all the us all the glorious details HERE. Once we've confirmed our availability we'll provide you with our recommendation of service and invite you to book a Zoom video consultation.
2. After we've got all the essential information we'll curate an initial estimate of your requested items. All initial estimates include 1 free revision prior to confirming your booking.
3. Upon our reciept of a completed Acceptance of Terms & Conditions and payment of the booking retainer, equal to 30% of the floral order, your event date is secured. 

You don’t need to have thought through every detail. We’ve managed nearly 200 weddings & events and we’re always happy to provide suggestions and options for ceremony and reception styling ideas.

We do suggest though that you do a little research about the types of flowers and designs you like – everyone’s tastes are different and there are hundreds of options when it comes to design. 

Once you've booked an initial Zoom Consultation, we'll need you to provide the below details.

INSPIRATION IMAGES -  Items & colours you wish to bring to life at your momentous event. This ensures we know the style, palette and textures of which to provide an estimate price on. Even one or two inspiration photos can point us all in the right direction.

THE CONFIRMED VENUE - To provide estimates for delivery, set-up or pack-downs we need to know where your event is being held or even if your venue is suitable for the large installations you're envisioning.

IMAGES OF DÉCOR ITEMS - Dimensions for arbours & backdrops along with a photo of any item you wish us to adorn with flowers & styling decor, will enable us to provide pricing to size and scale. 

Most of our couples spend between $6,000 – $8,500 on their wedding flowers, including delivery and set-up of ceremony and reception spaces.

For small floral touches covering the essentials,10-15% of the your event budget is an accurate range for beautiful blooms. We highly recommend our A-la-Carte package menu for those seeking simple flowers, including delivery, under $5,000.

To make an impactful & fabulous impression within your event, approximately 15-20% of the overall event budget should be allocated towards your fresh floral designs. 

This can be higher if you're also including styling items or you’re envisioning large-scale pieces such as ceiling installations or floral towers.

Head to our Custom Design Budget Calculator or mosey on over to the Wedding Flower Budget Planning
to learn more about what your floral investment can deliver on the day.

We believe your flowers are an important key note on your wedding.
Both Custom Crafted & the A-la-Carte menu have a minimum spend to ensure the level of quality, style and care we are known and trusted for.

• FULL-SERVICE Custom Crafted Floral Design (everything created to your requirements & style)
minimum investment of $4,000 + Delivery & Set-Up, or $1,500 for studio pick-up

and

• PACKAGE A-la-Carte flowers (set-menu items in a selection of colour palettes)
minimum investment of $2,000 to ADD Delivery & Set-Up, or $750 for studio pick-up

Not only do flowers create an immersive experience for you and your guests, they will be one of the most photographed items of the day, requiring many hours over weeks & months of a whole lot of BTS TLC from our talented team of flower pro's.

For couples chasing a dream winter wedding CLICK HERE for our Off-Peak minimums.

All Events outside of the Perth Metro Area have a minimum booking investment of $6,000 to ADD delivery & set-up.

Yep! We offer an amazing A-la-Carte (set menu) solution for those who love our style. If you're looking to secure affordable, beautiful seasonal essentials, Our A-la-Carte offerings will save you time and money.

Check out the details here.

We joyfully deliver our event blooms all across the Perth metro, Peel, South West & parts of the Wheatbelt regions.

If your event is outside of the Perth metro, we have a minimum order of $6,000 (excluding set-up/pack-down & delivery services) for both A-la-Carte and Custom Crafted floral services.

Pricing is determined by time, distance, staff required, vehicle type and complexity. We’ll deliver all your flowers personally & coordinate the time and location with you during the planning process.

Simple Floral Set-up for a Reception space starts from $250 per hour, and return packdowns from $350 (including travel).

Your finished flowers will be very delicate and we want them to arrive to you in perfect condition.

For events needing only a small number and easily transportable items, we provide On-the-Day collection appointments from 10:00 AM. 

Due to the delicate nature of, and extreme care required for event flowers, we do not offer collections before an event day.

While flowers are our forte and focus, Twillery has a growing range of premium styling hire decor and candles exclusively available to our couples and events. Currently we only provide hire and styling items for those securing our floral services.

You can view our most popular items via our Hire Gallery Here.

If you're seeking 'dry' hire (without event florals) please telephone in studio hours and we'll be happy to offer recommendations of event hire professionals we know and trust.

Yes, absolutely! Some of our favourite couples who held their wedding in beautiful Perth, live overseas, interstate and regional WA - from Singapore, Paris, U.S.A., Tasmania, New South Wales, Exmouth & Bunbury. We manage nearly all of our communication online – and we easily coordinate over Zoom, Google Forms and email.

Anyone can telephone in studio hours for a quick chat without an appointment. If we’re in a meeting, on the road, at the markets, or have our hands full while up a ladder or setting up on-site - leave a voicemail & we’ll return your call in-hours.  

We reply to emails within 48 hours, MON-SAT, in low season, and within 72 hours in peak season. 

We don't communicate via social media DM’s, SMS, MMS, WhatsApp or other means of electrical communication, OTHER than email, telephone or Zoom video call. 

To give our couples the best of us, we ensure to take down-time with our nearest & dearest on Sundays & public holidays (when we’re not booked for gorgeous events) and over both Easter & Christmas holiday periods. Family connection is a non-negotiable for healthy minds, happy hearts, and a long and wonderful life.

If this doesn’t work for you, and you’re seeking a 24-7 immediate response service, we won't be the right fit for your needs.